What is the impact of macroeconomic trends on customer experience and the consulting industry?

In Stock

Size Guide

$34.99 $29.99

Shipping and Returns Policy

The Customer Experience Specialization opens new opportunities for you to interact with customers, create value, and impact customer business outcomes. We help you become a fully customer-centric operation through engagement strategy, tech adoption, process change and training. The empathetic Customer Experience consultancy and CX training company. Here to support you and your teams develop and manage a compelling Customer Experience ... A CX consultant is a trained professional who specializes in understanding, enhancing, and optimizing a customer's journey with a company. At Wavestone, we help you design experiences your customers genuinely value. We build strategies grounded in real insights that transform the way you connect ... Based on our most successful example resumes for the job, essential responsibilities include taking phone calls, diagnosing technical issues, providing ... ​SAP is redefining intelligence for customer experience. By leveraging interconnected, insightful, and adaptive technology solutions, you can put the customer ... The CCX team, including designers, engineers, alliance ecosystems and change managers, works with you to create powerful and intelligent insights. One of the primary goals of Customer Journey Consultants is to reduce friction in the customer experience. They assess where customers encounter obstacles ... Africa's leading boutique customer experience (management) consulting firm. Our goal is to grow businesses one CX at a time in Africa.
  • Next Day Delivery by USPS Find out more

    Order by 9pm (excludes Public holidays)

    $11.99

  • Express Delivery - 48 Hours Find out more

    Order by 9pm (excludes Public holidays)

    $9.99

  • Standard Delivery $6.99 Find out more

    Delivered within 3 - 7 days (excludes Public holidays).

  • Store Delivery $6.99 Find out more

    Delivered to your chosen store within 3-7 days

    Spend over $400 (excluding delivery charge) to get a $20 voucher to spend in-store
  • International Delivery Find out more

    International Delivery is available for this product. The cost and delivery time depend on the country.

You can now return your online order in a few easy steps. Select your preferred tracked returns service. We have print at home, paperless and collection options available.

You have 28 days to return your order from the date it’s delivered. Exclusions apply.

View our full Returns and Exchanges information.

Our extended Christmas returns policy runs from 28th October until 5th January 2025, all items purchased online during this time can be returned for a full refund.

No reviews yet. Only logged in customers who have purchased this product may leave a review.