How can you measure the impact of customer service content improvements based on content audit data? How can you use your content audit to improve your training materials?

Apr 22, 2024 ... A content audit is the process of analyzing the existing content on your website to measure how well it's performing and supporting your business goals. Sep 27, 2020 ... A content inventory and audit are two important activities to complete before developing a strategy to improve your digital content. Dec 30, 2024 ... How to Run a Content Audit · 1. Think of your goals. · 2. Gather your content and create an inventory. · 3. Categorize your content. · 4. How to Embrace (and Gently Encourage) the Content Audit · Send analytics. A nice and tidy little report of page views, bounce rates, and site search terms can ... Mar 27, 2024 ... Example overall content audit checklist · Name · Title · Content type · Content format · Length, word count, pages, time to read · Date last ... Nov 10, 2022 ... A content audit is a comprehensive review of the existing content on your website or digital experience. Content includes pages, images, documents, videos, ... Oct 5, 2022 ... A content audit is a systematic review of website content to evaluate its performance and identify areas for improvement. A content audit is the process of cataloging and analyzing all of the content on a website, including its performance. Nov 27, 2024 ... How to Do a Content Audit · Step #1: Delete or Redirect Low-Performing Pages · Step #2: Evaluate Content Based On Traffic · Step #3: Look at ... A content audit is a process of systematically reviewing all the content you have on your site. This process allows you to look closely at your optimization ...