



What are the privacy implications of service personalization? What is the customer experience (CX)?
In Stock
$34.99
$29.99
Shipping and Returns Policy
- Deliver to United States » Shipping Policy «
- - Shipping Cost: $5.99
- - Handling time: 2-3 business days
- - Transit time: 7-10 business days
- Eligible for » Returns & Refund Policy « within 30 days from the date of delivery
Find similar items here:
what is service Informational
- How do customers perceive service prices? What is value-based pricing in services?
- How can ITIL improve IT service delivery? What is service desk?
- How can airlines, railways, and shipping companies improve the passenger or customer experience?
- What are the potential consequences of poor moments of truth? What is the concept of perceived service quality?
- How can businesses align their services with customer expectations? What is the role of market research in service development?
- What are the emerging trends in government service delivery?
- How can businesses measure and improve the customer experience? What is the customer effort score (CES)?
- What are the benefits of active listening for customer relationships? What is empathy in customer service?
- How can businesses build and maintain customer trust in the online environment?
- How can hotels, restaurants, and attractions enhance the guest experience?
-
Next Day Delivery by USPS
Find out more
Order by 9pm (excludes Public holidays)
$11.99
-
Express Delivery - 48 Hours
Find out more
Order by 9pm (excludes Public holidays)
$9.99
-
Standard Delivery $6.99 Find out more
Delivered within 3 - 7 days (excludes Public holidays).
-
Store Delivery $6.99 Find out more
Delivered to your chosen store within 3-7 days
Spend over $400 (excluding delivery charge) to get a $20 voucher to spend in-store -
International Delivery Find out more
International Delivery is available for this product. The cost and delivery time depend on the country.
You can now return your online order in a few easy steps. Select your preferred tracked returns service. We have print at home, paperless and collection options available.
You have 28 days to return your order from the date it’s delivered. Exclusions apply.
View our full Returns and Exchanges information.
Our extended Christmas returns policy runs from 28th October until 5th January 2025, all items purchased online during this time can be returned for a full refund.
No reviews yet. Only logged in customers who have purchased this product may leave a review.