How do customer service agents handle situations where they don't know the answer? What are some strategies for managing customer expectations?

Did you pay your bill last month? Unpaid services and fees from the previous month roll over until they are paid. Did/do you have a leak? According to the ... Mar 26, 2025 ... Customer service representatives use computer skills to retrieve product and service information, process orders, and communicate with clients ... Utility Customer Service provides account services for City of Columbia utility customers. ... What should I do if I think my utility bill is too high? Contact a ... I do NOT have a case with Child Support Services ... Set-up Direct Deposit or Electronic Payment Card (EPC); Way2Go Electronic Payment Card Customer Service (call ... Contact American. Save time online. You can do many of the things you call us about online or in the American app. It's easy and convenient ... Customer Support. Do you need help with your account? Please check out the available options below to find a solution that works for you ... How Do I... Home Page. Search. Home · Departments · Finance; Customer Service (Water Billing) Division. Customer Service (Water Billing) Division. At Eastern Bank, we always want to know what more we can do for you. In our Customer Service Center, you can find helpful tools and information, ... Nov 6, 2017 ... Just make sure you can explain how your experience will help you perform the job effectively and you should be ok. Upvote Do you need Roadside Assistance?