



Understanding customer expectations
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$34.99
$29.99
Shipping and Returns Policy
- Deliver to United States » Shipping Policy «
- - Shipping Cost: $5.99
- - Handling time: 2-3 business days
- - Transit time: 7-10 business days
- Eligible for » Returns & Refund Policy « within 30 days from the date of delivery
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what is sla time Informational
- Rapid resolution What is the SLA time for high-priority issues?
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- Troubleshooting techniques What is the role of effective workload management in maintaining SLA during peak demand periods?
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- Identifying areas for improvement How to implement a quality assurance program that supports SLA goals?
- Customer testimonials What is the role of feedback in improving SLA time?
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- Knowledgeable resources
- Professionalism What is the impact of a well-integrated CRM system on agent efficiency and SLA adherence?
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Standard Delivery $6.99 Find out more
Delivered within 3 - 7 days (excludes Public holidays).
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International Delivery is available for this product. The cost and delivery time depend on the country.
You can now return your online order in a few easy steps. Select your preferred tracked returns service. We have print at home, paperless and collection options available.
You have 28 days to return your order from the date it’s delivered. Exclusions apply.
View our full Returns and Exchanges information.
Our extended Christmas returns policy runs from 28th October until 5th January 2025, all items purchased online during this time can be returned for a full refund.
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