



What are the key elements of good service in a hotel?
In Stock
$34.99
$29.99
Shipping and Returns Policy
- Deliver to United States » Shipping Policy «
- - Shipping Cost: $5.99
- - Handling time: 2-3 business days
- - Transit time: 7-10 business days
- Eligible for » Returns & Refund Policy « within 30 days from the date of delivery
Find similar items here:
what is service in hotel management Informational
- What is the lasting impact that a truly memorable service experience can have on a hotel guest and their perception of the brand?
- How can technology enhance the concierge experience and provide guests with convenient access to information and services?
- How can hotels build a strong brand reputation based on their service?
- How can hotels use technology, gamification, and experiential learning to enhance the effectiveness of their training programs?
- How can hotels track and analyze service-related data?
- How can hotels weave narratives into their service delivery to create emotional connections with guests?
- What is the role of leadership in championing diversity and inclusion initiatives and ensuring that all employees feel valued and respected?
- What are the ethical considerations related to using guest data for personalization?
- How can hotels consistently create these positive and lasting impressions?
- What are some best practices for managing online guest reviews and feedback?
-
Next Day Delivery by USPS
Find out more
Order by 9pm (excludes Public holidays)
$11.99
-
Express Delivery - 48 Hours
Find out more
Order by 9pm (excludes Public holidays)
$9.99
-
Standard Delivery $6.99 Find out more
Delivered within 3 - 7 days (excludes Public holidays).
-
Store Delivery $6.99 Find out more
Delivered to your chosen store within 3-7 days
Spend over $400 (excluding delivery charge) to get a $20 voucher to spend in-store -
International Delivery Find out more
International Delivery is available for this product. The cost and delivery time depend on the country.
You can now return your online order in a few easy steps. Select your preferred tracked returns service. We have print at home, paperless and collection options available.
You have 28 days to return your order from the date it’s delivered. Exclusions apply.
View our full Returns and Exchanges information.
Our extended Christmas returns policy runs from 28th October until 5th January 2025, all items purchased online during this time can be returned for a full refund.
No reviews yet. Only logged in customers who have purchased this product may leave a review.