How can service staff handle these situations efficiently and accurately?
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Shipping and Returns Policy
- Deliver to United States » Shipping Policy «
- - Shipping Cost: $5.99
- - Handling time: 2-3 business days
- - Transit time: 7-10 business days
- Eligible for » Returns & Refund Policy « within 30 days from the date of delivery
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what is restaurant service Informational
- How can service staff interact with customers online?
- How can personal emotions be managed effectively? What are some strategies for effectively delegating tasks and coordinating efforts within a service team?
- How has technology changed the way service is delivered? What are some current trends in restaurant service?
- What are the key touchpoints for online orders? What are some effective techniques for handling situations where a customer makes a mistake in their order after it has been placed or served?
- What are some methods for verifying order details and table numbers?
- How can quality be maintained outside the restaurant? What are some effective techniques for managing and organizing the flow of traffic in the restaurant, especially during busy periods, to ensure that customers are seated promptly and the service runs smoothly?
- What are some welcoming gestures and initial interactions that can set a positive tone?
- What are some opportunities that arise from these shifts? How can service staff balance the need to follow established procedures and protocols with the ability to be flexible and adapt to individual customer needs and situations?
- How should service standards reflect the restaurant's brand identity?
- How can they inform customers about these efforts? What are some strategies for dealing with situations where a customer is visibly upset or angry?
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You can now return your online order in a few easy steps. Select your preferred tracked returns service. We have print at home, paperless and collection options available.
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Our extended Christmas returns policy runs from 28th October until 5th January 2025, all items purchased online during this time can be returned for a full refund.
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