How often should the KEDB be reviewed and updated?
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what is kedb in itil Informational
- How does a KEDB support the management of IT governance?
- How does a KEDB support the management of user errors?
- What is the importance of having clear ownership of KEDB entries?
- What is the importance of aligning the KEDB with business priorities?
- How does a KEDB support the management of recurring incidents?
- What is the importance of regularly communicating the value of the KEDB to IT staff?
- What metrics can be used to measure the effectiveness of a KEDB?
- What is the relationship between a KEDB and a configuration management database (CMDB)?
- What information is typically stored in a KEDB?
- What is the role of IT auditors in reviewing the KEDB?
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