



98. What are the best practices for archiving or retaining important IM conversations?
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what is im in business Informational
- 109. What are the best practices for managing and securing sensitive information shared via IM? 110. How do audit logs and activity tracking contribute to IM security and compliance?
- 352. How can businesses ensure the availability of their IM system during planned or unplanned outages?
- 196. What are the considerations for branding and professional appearance when using IM externally? 197. How can IM be used to provide post-sales support and address customer issues?
- 233. How can businesses address the issue of information overload associated with IM?
- 237. How can IM contribute to improved customer satisfaction scores? 238. What are the challenges related to ensuring consistent use of IM across different departments?
- 403. What are the key elements of an effective internal communication plan involving IM? 404. How can businesses ensure a professional and consistent brand image when using IM for external communication?
- Advanced Features and Customization
- 56. Can IM be integrated with project management tools? 57. What are the advantages of using bots or automated workflows within IM platforms?
- 131. When is it more appropriate to use video conferencing instead of IM? 132. How does IM compare to SMS (Short Message Service) for business messaging?
- External Communication Best Practices 401. How can businesses develop a comprehensive internal communication strategy that incorporates IM?
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