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Computer Information Data Specialist (Technical Certificate) · Computer ... Office Support (Technical Certificate) · Operations Support and Services ... Cookie Policy. By clicking "Allow Cookies", you agree to the storing of cookies on your device to analyse site usage, and assist in our marketing efforts. Jun 28, 2024 ... A desktop support technician is an information technology (IT) professional who deals with troubleshooting computer or system errors that users may encounter. ... computer. After you've installed the printer, open a new ticket(opens in new window) with Deskside Support Services. What You Can Expect. Once you have the ... HDI Desktop Support Manager. Apr 16, 2025 - Apr 18, 2025. 9:30 AM - 5:30 PM ET. Location: Virtual Classroom Training HDI will send course access information in ... An elderly customer calls with a problem finding some product information on your company's website. He is nice enough, just frustrated and hopeless because he ... As the Manager of Tech Services, Matthew is responsible for the smooth operation of support services including phone, remote and desk-side support. Looking for scheduled maintenance or outage information for online products? Check the Sage Status site. Learn. Solve. Inquire. Support Central. Get answers ... Feb 7, 2024 ... VA is seeking Contractor services and support for the full range of Information Technology (IT) functions to support work that is performed by the Veterans ... ... information technology (IT) personnel; Create certain timely escalation of customer issues by assigning appropriate priority level, escalating as necessary ...