Customer focus

Deskside Support Specialist ; CAtegory: Information Technology ; Clearance: Top Secret/SCI with Poly ; Location: Reston. ,. Virginia ; Telecommute: No remote/ ... ... Support, Technical Services, and Application Development. PC Support. The PC Support Section supports internal customers by serving as second tier assistance ... Get help with technical support — which includes help with computer hardware and software technical problems, email, audio-visual needs and more. For information on opening a support case and other information you need to know when contacting RSA Technical Support, please see the Support Case Submission ... How to get support: ... The Desktop Operations team is available M-F from 8am - 4:30pm. If you call the service desk and a ticket is created we will respond ... Sep 19, 2017 ... Functional IT support configures systems according to business needs and helps develop processes to manage the day-to-day functioning of a program or system. ... services, database administration and reporting services. Technical Support Business Unit - provides desk-side and telephone-based (helpdesk) support for ... Portable audio, video and data projection equipment for loan to all staff and students for teaching, presentations or self-learning purposes. Desktop support technicians assist in the overall maintenance of a firm's information technology (IT) infrastructure. They help troubleshoot errors and provide ... He oversees infrastructure services including networking and telecommunications, data center operations, deskside support, mobile device management, laptop ...