How can active listening lead to increased customer loyalty?
In Stock
$34.99
$29.99
Shipping and Returns Policy
- Deliver to United States » Shipping Policy «
- - Shipping Cost: $5.99
- - Handling time: 2-3 business days
- - Transit time: 7-10 business days
- Eligible for » Returns & Refund Policy « within 30 days from the date of delivery
Find similar items here:
what is active listening in customer service Informational
- What are some future trends in customer service that highlight the importance of active listening?
- How can a customer service representative adapt their listening approach to effectively interact with different customer personalities and communication styles? In what specific ways does active listening contribute to the successful handling and resolution of customer complaints?
- How can active listening contribute to a more resilient and adaptable customer service team?
- Why is active listening important in customer service?
- How does actively listening to a customer enable a service representative to provide more personalized and tailored assistance?
- In what ways can active listening be instrumental in turning negative customer experiences and perceptions into positive and favorable ones?
- Are there any particular tools, resources, or technologies that are specifically designed to help individuals improve their active listening skills? In what ways can a company's reputation and brand image be strengthened through a consistent demonstration of active listening in its customer service interactions?
- In what ways can active listening facilitate the resolution of misunderstandings and effectively manage conflicts that may arise during customer interactions?
- How can active listening contribute to a more seamless and integrated customer experience across different channels? What are the ethical implications of using technology to monitor and analyze active listening skills in customer service?
- What is the direct relationship or connection between the practice of active listening and achieving first call resolution in customer service? How can active listening skills be leveraged to identify potential opportunities for upselling or cross-selling relevant products or services to customers?
-
Next Day Delivery by USPS
Find out more
Order by 9pm (excludes Public holidays)
$11.99
-
Express Delivery - 48 Hours
Find out more
Order by 9pm (excludes Public holidays)
$9.99
-
Standard Delivery $6.99 Find out more
Delivered within 3 - 7 days (excludes Public holidays).
-
Store Delivery $6.99 Find out more
Delivered to your chosen store within 3-7 days
Spend over $400 (excluding delivery charge) to get a $20 voucher to spend in-store -
International Delivery Find out more
International Delivery is available for this product. The cost and delivery time depend on the country.
You can now return your online order in a few easy steps. Select your preferred tracked returns service. We have print at home, paperless and collection options available.
You have 28 days to return your order from the date it’s delivered. Exclusions apply.
View our full Returns and Exchanges information.
Our extended Christmas returns policy runs from 28th October until 5th January 2025, all items purchased online during this time can be returned for a full refund.
No reviews yet. Only logged in customers who have purchased this product may leave a review.