Describe a time you had to deal with a stressful situation.
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what are competency based questions Informational
- Give me an example of a time you showed excellent customer service skills by proactively reaching out to a customer to resolve a potential issue before it escalated.
- Give me an example of a time you demonstrated creativity in developing a novel approach to solve a long-standing problem.
- Tell me about a time you had to make a difficult decision that had ethical implications.
- Give me an example of a time you showed adaptability when a key technology platform or system you relied on experienced a major outage.
- Give me an example of a time you demonstrated excellent presentation skills to a senior management team.
- Describe a time you had to manage a team with members who had different levels of experience and expertise.
- Describe a time you had to build a collaborative relationship with a team or department that had a history of conflict.
- Tell me about a time you had to make a tough decision that had a negative impact on some individuals or teams.
- Describe a time you had to communicate effectively with a team or stakeholders who were geographically dispersed.
- Give me an example of a time you showed initiative in identifying an inefficiency in a process and implementing a solution to improve it.
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