



What happens if the recipient is offline when I send the gift? Can I retract a Steam gift after sending it but before it's accepted?
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Shipping and Returns Policy
- Deliver to United States » Shipping Policy «
- - Shipping Cost: $5.99
- - Handling time: 2-3 business days
- - Transit time: 7-10 business days
- Eligible for » Returns & Refund Policy « within 30 days from the date of delivery
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steam what happens if you decline a gift Informational
- Will I receive a duplicate copy if I accept a gift for a game I own? Can I gift a game I already own to someone else?
- Can I gift a game that has been known to have a weak or uninteresting story?
- Can I gift a game that has been known to have unfair or exploitative mechanics?
- What happens if the recipient's system files are corrupted? Can I gift a game that has been associated with cheating or hacking?
- Can I gift a game that is only available in certain regions?
- Can I gift a game that is known to have a very competitive and stressful online environment? What happens if the recipient prefers more cooperative or relaxed multiplayer experiences?
- What happens if the recipient's Steam Guard is not enabled? Can I gift a game that has been linked to malware?
- What happens if the gift is for a game I already own?
- Can I gift a game that has been known to have developers who are unresponsive to player feedback? What happens if the recipient feels ignored or unheard by the game's creators?
- Can I gift a game that has been known to contain sexually suggestive content? What happens if the recipient is a minor and the game is not age-appropriate?
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You can now return your online order in a few easy steps. Select your preferred tracked returns service. We have print at home, paperless and collection options available.
You have 28 days to return your order from the date it’s delivered. Exclusions apply.
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Our extended Christmas returns policy runs from 28th October until 5th January 2025, all items purchased online during this time can be returned for a full refund.
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