
What steps can we take to avoid this again?
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Shipping and Returns Policy
- Deliver to United States » Shipping Policy «
- - Shipping Cost: $5.99
- - Handling time: 2-3 business days
- - Transit time: 7-10 business days
- Eligible for » Returns & Refund Policy « within 30 days from the date of delivery
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do you know what the problem is Informational
- Are we building organizational agility?
- Are you familiar with the details of the problem? What is the main source of our current troubles?
- Can you summarize the problem in one sentence? What are the key symptoms of the problem?
- Are we understanding the impact on individuals?
- Are we looking at the broader impact?
- Are leaders taking ownership of the situation? Are we empowering individuals to contribute to the solution?
- Are we anticipating issues or simply responding to them?
- Is everyone on the same page?
- Are we promoting lifelong learning? Are we effectively using data visualization to communicate complex information about the problem and potential solutions in a clear and accessible manner?
- What are the tell-tale signs we should look for?
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Standard Delivery $6.99 Find out more
Delivered within 3 - 7 days (excludes Public holidays).
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You can now return your online order in a few easy steps. Select your preferred tracked returns service. We have print at home, paperless and collection options available.
You have 28 days to return your order from the date it’s delivered. Exclusions apply.
View our full Returns and Exchanges information.
Our extended Christmas returns policy runs from 28th October until 5th January 2025, all items purchased online during this time can be returned for a full refund.
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