
Are we managing our resources effectively? What is the role of curiosity and a desire to learn in effectively diagnosing and addressing the root causes of problems?
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$34.99
$29.99
Shipping and Returns Policy
- Deliver to United States » Shipping Policy «
- - Shipping Cost: $5.99
- - Handling time: 2-3 business days
- - Transit time: 7-10 business days
- Eligible for » Returns & Refund Policy « within 30 days from the date of delivery
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do you know what the problem is Informational
- What are some short-term solutions we can implement?
- Do we have a backup strategy in place?
- How are people responding to this news?
- Are we putting people at the center of our thinking?
- Have we considered alternative diagnoses?
- Is it affecting our reputation? What is the role of technology in understanding and solving this problem?
- Are we fostering a habit of self-assessment? Are we considering the potential for the problem to have unintended consequences on other parts of the organization or system?
- What is the level of immediacy required? Are we effectively collaborating to address this problem?
- Are we being culturally sensitive?
- What are the limits of what we can do?
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You can now return your online order in a few easy steps. Select your preferred tracked returns service. We have print at home, paperless and collection options available.
You have 28 days to return your order from the date it’s delivered. Exclusions apply.
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Our extended Christmas returns policy runs from 28th October until 5th January 2025, all items purchased online during this time can be returned for a full refund.
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