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Shipping and Returns Policy
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- - Shipping Cost: $5.99
- - Handling time: 2-3 business days
- - Transit time: 7-10 business days
- Eligible for » Returns & Refund Policy « within 30 days from the date of delivery
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what to do at kensington palace Informational
- What are some of the most frequently asked questions by visitors about the gardens?
- How does Kensington Palace address issues such as pests, diseases, and environmental changes in the gardens?
- What security measures are in place during royal events?
- What kind of clothing is included in the Royal Ceremonial Dress Collection?
- How can I arrange to collect a lost item?
- Can visitor services assist with booking tickets or tours?
- Can I visit the palace and gardens on separate days with one ticket?
- Are there any restrictions on commercial photography or filming in the gardens?
- How can I check for garden closures?
- Are there any audio guides specifically for the gardens?
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You can now return your online order in a few easy steps. Select your preferred tracked returns service. We have print at home, paperless and collection options available.
You have 28 days to return your order from the date it’s delivered. Exclusions apply.
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Our extended Christmas returns policy runs from 28th October until 5th January 2025, all items purchased online during this time can be returned for a full refund.
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