


Is there ownership? What is the level of transparency needed to build trust and ensure that all stakeholders are informed about the problem and the efforts to solve it?
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Shipping and Returns Policy
- Deliver to United States » Shipping Policy «
- - Shipping Cost: $5.99
- - Handling time: 2-3 business days
- - Transit time: 7-10 business days
- Eligible for » Returns & Refund Policy « within 30 days from the date of delivery
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what the problem is Informational
- What will happen if we do nothing?
- Who feels responsible for it?
- What metrics will we track? What are the lessons learned from previous attempts to address similar problems?
- What can we learn from the past?
- Are we being reactive rather than proactive? What is the level of adaptation needed to cope with this problem?
- Will it get worse? What is the level of proactivity in addressing this problem?
- What makes this difficult to fix? What resources are needed to solve this problem?
- Are we keeping stakeholders informed?
- Are we considering interdependencies? What is the level of risk assessment needed to evaluate potential solutions?
- What could hinder our progress? What are the alternative approaches we could consider?
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Our extended Christmas returns policy runs from 28th October until 5th January 2025, all items purchased online during this time can be returned for a full refund.
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